Privacy Policy

This Privacy Policy explains what personal information we collect, how we use it, and how you can manage it. It applies to the web application and related services (the "App").

If you sign in using a third‑party platform such as Facebook, Instagram, TikTok, or Twitter, this policy also covers how data from those platforms is used in connection with the App.

The data controller responsible for your personal information is the legal entity operating the App.

We collect only the information necessary to provide and improve the App. This includes:

We use personal data to:

• Provide and maintain the App
• Enable content creation, scheduling, and archiving features
• Respond to support requests
• Monitor security and performance
• Conduct analytics to improve our services
• Detect and prevent abuse or fraud

We do not use connected platform data for advertising unless explicitly disclosed and permitted by the platform.

Your data is shared only with trusted service providers who assist us in hosting, analyzing, or operating the App. These providers are contractually required to protect your data.

We may also disclose personal data when required by law, to respond to valid requests from authorities, or to comply with platform rules.

We do not sell your data to third parties.

Platform Data Usage Limitation

Data obtained from connected third-party platforms (such as Facebook and Instagram) is used solely to provide features explicitly requested by the user, including content drafting, scheduling, archiving, and internal reference within the App. We do not use platform data for profiling, advertising, or any purpose not directly related to providing the App’s functionality.

We retain personal data only as long as necessary to deliver the App and comply with legal or operational requirements.

If you disconnect a social account or request deletion of your data, we will delete or anonymize it in accordance with our deletion procedures and platform policies.

Users may request deletion of their personal data or connected platform data at any time through the account settings within the App. Deletion requests are processed automatically in accordance with applicable platform policies and legal requirements.

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your personal data
• Restrict processing
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at support@chromatics.ai.

We implement administrative, technical, and physical safeguards to protect your information. While we strive to protect your data, no system is completely secure and we cannot guarantee absolute security.

The App is not intended for children under 13 (or the minimum legal age in your jurisdiction). We do not knowingly collect data from children. If we learn that we have collected such data, we will remove it promptly.